Please arrive 15 Minutes prior to your scheduled appointment. Late arrival MAY result in your treatment being cut short.
As a courtesy to our therapists, and other clients, please provide at least 24 hours notice to cancel an appointment. A cancellation fee of 50% will apply if notice is not given. You risk losing your right to the loyalty scheme if you fail to attend appointments.
Natures Spa cannot provide treatments for children under the age of 16.
Please respect the tranquil spa environment and fellow spa users by maintaining a low voice at all times. Please switch off mobile phones.
Lockers are provided for your convenience. Natures Spa will NOT accept liability for any loss or damage to personal belongings.
Natures Spa provides towels to all clients.
The spa is visited by both men and women. To avoid embarrassment to yourself and others please respect other clients and ensure you are covered in a towel at all times in public areas.
Natures Spa has separate changing and shower facilities for both men and women
Ensure you shower prior to using the sauna. Drink plenty of water both prior and whilst using the sauna. Please do not wear any jewellery in the sauna.
Please advise us of any medical conditions on scheduling your appointment as this may affect your treatment.
Please advise us if you are pregnant as some treatments are not recommended.
Natures Spa operates a strictly no smoking policy. The consumption of alcohol is prohibited whilst using spa facilities.
The consumption of food or beverages purchased outside the spa are not permissible in the facilities. Natures Spa provides complimentary water, tea and coffee to all clients.
You may be entitled to free massage treatments if you visit our spa on a regular basis.
Please read below for more details